Resident FAQs
Answers to your common questions
-
Is the security deposit refundable?
A security deposit refund check will be mailed out thirty (30) days after your move-out date. There will be an itemized statement with any deductions from the deposit to the resident representative (as agreed upon in the lease) to the forwarding address they provided at the time of move-out.
Security deposit refund checks can be requested to be picked up in-person. If this request is not made at the time of move-out, we will send it to the resident representative's last known forwarding address.
Unless agreed upon between the residents and property manager, the security deposit refund will be issued in the form of ONE (1) check. The resident representative is responsible for receiving the check and dividing the amount amongst the residents. We will not mitigate the distribution of the security deposit amount.
-
You have a property I want to rent. How do I apply?
To apply for an available rental, select the "Apply Now" button below the listing you’re interested in and complete the application.
There is a $60 application fee. Co-signers must submit separate applications and pay the same fee.
Once you apply, your application can be used to apply for any of our other properties offered. You do not have to pay additional application fees. Once you sign a lease for a property, you can not switch properties, unless you find a group to take over the lease.
-
Do I need renter’s insurance?
We require all renters to carry Renter's Insurance with minimum liability coverage of $100,000 per occurence. This is for your protection.
There are two options for providing this coverage:
1. Provide your own policy through an insurance provider of your choice
2. Enroll in our Insurance Coverage. This is an easy way to meet your lease requirement. Click Here for more details.
-
Can I pay rent online?
Yes, this is the easiest way to do so. Plus, it’s completely free. -
I want to get a pet. What should I do?
Please fill out a pet application HERE. Then, a decision will be made with the following steps thereafter.
-
I want to move out, but my roommate wants to stay. What should I do?
In order to remove/add a resident to the lease you will need complete these 3 steps:
1. Fill out this to APPLY and get the roommate transition process started.
You will need the full names, emails and phone numbers's of any new residents so make sure you get those before starting the form. Please put "None" or "N/A" in any boxes that don't pertain to your transition.
2. Have incoming residents and co-signers fill-in and pay for their application here: LINK
3. Once all tenants have been approved, we will send out an addendum to add/remove the residents from the lease. This must be signed by all parties on the lease.
IT IS IMPORTANT FOR EVERYONE TO KNOW THAT:
Your account must be in good standing with no outstanding balance. If applications are submitted and paperwork is signed within 48 hours, we will cut the Roommate Transition Fee in Half!
The security deposit will remain on-hand until the home is fully vacated. The exiting resident is releasing all rights to the security deposit.
YOU CAN SAVE YOURSELF 1/2 THE FEE BY COMPLETING THE STEPS AND SIGNING WITHIN 48 HOURS!
We are happy to help answer any questions or address any concerns you may have. Contact us!